Quality

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Accreditation Prep

Soar to new heights using my accreditation preparation services.  Accreditation separates your business from the rest, demonstrating that your organization meets a higher standard.  I offer a comprehensive  assessment of your organization from which I develop a plan of action to help you meet and exceed the reviewer's expectations.

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Self Assessments

Eliminate unintentional bias from your self-assessments!  Let me assess your strengths and weakness at any level of your business from one program to the entire organization.  Together, we can obtain a true view of where you are and how to get to where you want to be.

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Satisfaction Surveys

Customer feedback is vital not only to the success of a business, but to the quality improvement effort as well.  I offer survey development, administration, and reporting services.  I have experience in surveying customers, employees, board members, other business partners; and in developing actionable items from those surveys.

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Secret Shopper

First impressions can make or break a customer's opinion of you in just a matter of seconds.  Through my secret shopper services, you can get a first-hand glimpse of your customers' first experience with your business. My comprehensive report will give you the tools you need to ensure that first impression is a winning one every time.   

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EXPERIENCE | EXCELLENCE

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Your Success is my Ultimate Goal!

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